Brought a bed frame in January which finally got delivered in may! Went to put it together and and box was missing after we got rid of our bed. Called customer services four times who were completely useless. Not one call, email our text. So me and wife took bed back to store, they didn't even apologise! Hopefully refund on Friday 1st July! Watch this space. Going to buy a frame from a company that looks after it's customers. Don't buy from bensons you will regret it.