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I signed up for 7 day trail at certain price. I then on the same day sent email to Spokeo to cancel subscription services. Next I find a charge of $24.95 billed to my PayPal account. I call, explain myself and the end outcome is "we can't give a full refund since it has already been billed, but we will send you 9.98 and you can use the service for the remainder of the month subscription. This is modern day theft, and I will never use Spokeo again. Been Verified is your competitor and will have my business in the future.
Terry H.'s review of Spokeo earned 3 Very Helpful votes
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Dear Terry:
I received your complaint to the SiteJabber.com page for Spokeo, on June 21,2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
If you have any further questions, please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.
Thanks
-Spokeo Customer Care