My daughter and I went to Penera Bread on 07/05/20 we ordered $21.00 in bagels and coffee our food was thrown in a greasy bag with the cream cheese and yes our napkins. Evidently the person packing our order had greasy hands because none of our food had butter on it and when do they put 5 bagels in a bag and not a box lastly why were our napkins thrown In the bag with our bagels that were not covered This was messy unprofessional and intentional