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JTV makes cheaply made jewelry. The Stones fall out of the rings. When they get repaired it Just happens again and jtv refuses to to make it right. Instead they want to charge you for their poor craftsmanship. They probably have little kids in sweatshops making their products. If you are smart you should not purchase anything from jtv and customer service is terrible. They treat you like crap. It doesn't matter if you are a disabled veteran who bought a lot of jewelry at jtv all they see is dollar signs
“I stay away nowadays, Buyer Beware. Thanks for your post.”
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Hello Terry, above all else we care about our customers and if you ever feel that this is not the case we want to hear about it. We apologize that your piece had a stone fall out and we'll make sure the issues are brought to someone's attention immediately. We offer Jewel Safe at the time of purchase to cover all of our items for 2 full years, and now that the cost of it is spread out amongst StretchPay it's an even better value than before! If you ever have an issue with your pieces again or have any issues with us we want to hear about it, you can call us at 800-619-3000 or email us at customercare@jtv.com.