I love great customer service and that's what I got from Andrea. Although the bag descriptions have measurements, etc., it's still hard to know what the bags look like and if they will go over your shoulder, etc. I returned my bag a couple of times, and Andrea worked with me until i got the right one. She never seemed exasperated at my requests and was always kind and helpful. I finally got the right bag and I'm really happy about it. Thanks, Andrea?
Terrye,
I am happy that I was able to assist you in finding the right bag! I would love to do it again so do not hesitate to contact us at 888-9253424 for your next purchase and I will make sure to inspect your bag's condition before we ship it to you!
Have a wonderful day.
Warm regards,
Andrea