Terry A.’s Reviews of RevolutionGolf & more

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Golf Clubs

9/28/16

I ordered the Tour Edge offset driver in the 12.5 with the upgraded shaft. I like the club but find the loft to high for my swing. I wanted to see if I could switch out to a 10.5 with the same shaft
I was told that I could buy the qp. 5 but RG was out of the upgraded shaft and could return the 12.5. When I asked if there was a way to just buy a new head I was told to call Tour Edge and see if they could help. Tour Edge does not sell that particular mitubshi shaft so I was SOL. CALLED RG back and was told I could return the 12.5 club for a refund after a 15%restocking fee. I am dis appointed in the lack of help and the unwillingness of RG to assist with the issue. Buying a golf club over the Internet is risky and I expected better from RG for a paid member.

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Andy S. – RevolutionGolf Rep Over a year old

I'm very sorry to hear that you had a bad experience – I would point out however, that I don’t know of any other club retailer who will even accept a return for a club that has been used, let alone allow a full 365 days in which to do so like we did for the club you purchased, so I feel like our policy is more customer-friendly than most. As for the shaft, I’m afraid we are limited by what our suppliers have in stock, however I'd be happy to see if there’s anything else that can be done - If you could email me directly, I'll be happy to look into your request and see if there is anything else I can do to help.

My contact information is:

Andy Sinsel
Chief Customer Officer
Revolution Golf
andy.sinsel@revolutiongolf.com