Terri J.

I have always been happy with this store, that's why I gave it a 3. Tonight I walked in at 8:58. I needed a bulb for my license plate. When I walked in there was a young man leaning against the counter on his phone. Since it was so close to 9 I asked if they were still open. He said "yes but we are getting ready to close. " I told him all I needed was the bulb and as he looked over towards the aisle, without even standing up from his leaning position or putting the phone down, I interjected with "is there a book over there to tell me which bulb it would be? " His answer was "no. Not for that. Would you mind coming back tomorrow?'
Mind you the door is still unlocked and open a few inches. I said "yes sure I can do that. I sure hope I don't get pulled over", as I walked out the door to my car. When I got back to my car the door was still unlocked and open a few inches. So is it today's younger generation that does want to go the extra mile. This would not have been the extra mile. The store was open. The door was open. This was a sale. It could have been the 2% added to the bottom margin that was needed to keep that kid his job, But I was interrupting his phone time. I will still go to this store. If I do have the opportunity to speak to him I will tell him what I thought. When I was in my early 20,'s I worked for a family owned business. I learned a lot from that owner that has carried me thru life with outstanding work ethics. My customer was my paycheck. His policy was to stay open 5mins later then posted and to serve that customer as if he was the first customer of the day