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I have ordered a couple times from them and have never had an issue until last night. One of the movies I ordered wasn't in the box. I went to their contact area on the app and saw that I could leave a message on messenger. Cool! Eight after I hit send a message popped up that they were closed and would contact me when they opened. ( 1st off. It was great to know that they received message and 2nd that i didnt have to wait for an answer wondering why no one was messaging me back. Because they said they were closed) Right away this morning. 2 minutes before they open I received a message asking for more information to my problem. I was messaged that they would research it. Within 20 min I got another message that said my item was going to be shipped that day!
Great great customer service. Pleasant. Great attitude. Easy to deal with and quick to respond! Thanks Hollar!
Terrie C.'s review of Hollar earned a Very Helpful vote
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Hi Terrie — Great to hear you had such a great experience with Hollar! We love hearing great stories about our products, services, etc. We're so glad that we could delight you with our service. So happy to have you be part of the Hollar family! Have a great day!