Although I sent the size I required, they sent European size that is different from American and they don't fit. Contacted company and of course, no response. Do not buy from company and save yourself some frustration
Hi Terri, we would like to investigate your claim further. If you can provide your order number and name, I will be glad to assist. Please send to jena@filterbuy.com. We do not "take orders" so I am curious as to how your order was placed. We do not sell in European sizing, however there are 2 listed for each filter, "actual " and "nominal" We offer various articles and videos on the website on how to properly size your filter and hope you took advantage of these. Also, we offer 100 % free exchanges if you happened to have made an error in sizing. Please give us a call so you can take advantage of that offer and we can also assist in finding the proper size for you!
Terri Has Earned 1 Vote
Terri D.'s review of Filterbuy earned a Very Helpful vote
Hi Terri, we would like to investigate your claim further. If you can provide your order number and name, I will be glad to assist. Please send to jena@filterbuy.com. We do not "take orders" so I am curious as to how your order was placed. We do not sell in European sizing, however there are 2 listed for each filter, "actual " and "nominal" We offer various articles and videos on the website on how to properly size your filter and hope you took advantage of these. Also, we offer 100 % free exchanges if you happened to have made an error in sizing. Please give us a call so you can take advantage of that offer and we can also assist in finding the proper size for you!