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In my opinion booking. Com deserves 0 stars and this is why! I booked a 1 night stay on this site for Oyo hotel in st Louis Missouri we drove from southern Indiana 247 miles total and when we got to the hotel to check in the clerk said we got scammed I showed him all The information and confirmation number and he said someone has been selling his rooms on booking. Com and that his hotel didn't even have online booking thank God we was able to find another hotel and a better one at that!
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Not user freindly, miss leading saying you can get a copy of your invoice from the Hotel, no you...
Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
