Terrance W.

I ordered a laptop the Easter weekend gone (2020), believing that it would be sent within the 2 days as advertised and that it was new as it didn't state refurbished on their site. They also stated that any issues they'd contact you, after over a week of not hearing I contacted them to be told they were waiting on parts and it would be a little longer. Several weeks later I received confirmation that the order was being dispatched. When I received it a couple of days later the condition of the machine was questionable and disappointing and the processor I requested had been substituted with another brand without any consultation with me. I returned it immediately after contacting the company and telling them my disappointment and anger. Today I received a call from the company and the person I spoke to called me a moron and hung up on me, this is unprofessional customer service and not a company that I recommend to anyone.