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Teri M.

USA

Contributor Level

Total Points
81

1 Review by Teri

  • Saks Off 5th

1/25/22
Verified purchase

I purchased during Black Friday sale a buy one get one free Diamond bracelet. This is a long story so I will try to shorten. They sent the bracelets very fast which was awesome. They were very pretty. I noticed they charged me for two bracelets. I called and within a couple days they had refunded a small portion I called again and the refunded another small portion. Not close to the cost of the bracelet though. Three days into wearing one of the bracelets broke. I called and since the sale was no longer going on I would have to send back both bracelets to get my money back. I sent both back with the prepaid label they sent. I kept checking and they kept telling me they hadn't received the bracelets. 6 calls later on one whole month they finally received. Took another full week to get my money back. So I guess if you are willing to take the chance on what you purchase not being defective and taking weeks to get your refund. Than go for it! As for me…. I will never buy from them again

Tip for consumers:
Don’t buy from Saks off fifth

Products used:
Fine jewelry

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