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Teri E.

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Experience: News

Member since May 2015

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1 Review by Teri

We just got back from a trip to Paris. We LOVED being able to connect to wifi when ever we needed. Sending photos home, finding our way around the city…. I was able to carry my iPad air and have all the maps I needed right at my finger tips! There is a Paris Metro App that helps you figure out how to get from one location to another. Being able to access wifi from our pocket MOXX device was invaluable! I would never travel again without one!

When we arrived, we were in such a hurry to see things, we grabbed the device (we had it shipped to our hotel) and took off. For some reason we could not connect our iPhones or my iPad. When we got back to the hotel later that night (10:00 pm) I contacted MOXX via an app called Viber and told them the situation. They immediately called the hotel, and after a couple minutes of trouble shooting, they decided to messenger a new one over right away! We had it within an hour. I am truly amazed at their customer service!

We used a different company in London as MOXX is France only. The London company was only available via email, which was frustrating when I wanted to contact them.

I would definitely recommend this company and their pocket wifi.

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