Teresa R.

I made up an account just so I could check out their recipes. Next thing I knew I received an email saying my first box was on it's way. I immediately logged in to cancel it. That wasn't an option, so I called. No one ever answered their 800 number. Just listened to classical music while on hold for 30 minutes until it finally cut me off (twice). Used the chat feature on the website and explained that I not only never ordered any food, but I don't even eat the type of meat they were sending me. This was all done on the same day they notified me via email they were sending me food. The chat agent said there was no way to cancel the order. I was just stuck with food I never ordered and food I do not eat and stuck with the bill for it as well.