I received my order. I just don't understand how all 5 ornaments are different. If they were not personalized, I would return them. So much for 100% satisfaction. 3 of them have crooked pictures on the back. 2 of them have one of the paw prints smeared and 3 of them you cannot read the dogs name because you punched the hole in the middle of the name instead of on top of the bone. Why can't all 5 be made properly and the same. My first time using your company and my last. These were expensive ornaments and not worth the cost unless they are done right. Teresa
We promise 100% satisfaction-NOT TRUE
Thank you for your feedback and we wholeheartedly apologize that your order did not come as expected. It looks as though a member of our CS Team has already reached out to you in regards to the order. Please feel free to respond to their email if you have any further questions or concerns. Thank you.