Tej P.

Upon arrival we found the house to be in poor condition, dirty and hot. We would not be able to stay in the house do to no curtains for privacy on the windows as well as the sunshine heating up the furniture to unbearable degrees. No air conditioning in the house. No drapes to close to avoid the sunshine coming in. We tried to call the hosts but no answer. We called the resolution center immediately and explained. Resolution center contacted hosts Pam and Paul and explained that although we would not be staying at the house at all we would still pay for one night. We were a total of 1 hour at the house before departing to find other accommodations. After multiple calls still waiting on a refund.