I got my pure gear tempered glass last year when i bought my iphone. Thank god it worked. I dropped my phone so many times and the screen protector saved my screen! No doubt it had a few lines on it, but my glass never broke! Finally i dropped my phone and the back glass shattered, but i didn't have a protector on it either. I came to the website to order another one and read all the reviews ( They are a bit suspect since many are dated the same date) Nevertheless i will buy another one if i can find the same one i had before. Although i never tried the warranty dept it appears it could use some better customer service. Thanks PureGear!