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My order arrived sealed in the shipment package, upon opening no product was inside other than an empty manufacturers package. Contacted them immediately and included pictures, the response was basically for me to send pictures of the unopened shipment package. Explained to them that I did not take any pictures since it was an undamaged shipment. I requested that they send me a picture of the product inside prior to leaving the facility which they could not produce. Didn't receive any refund or proper response.
Tip for consumers:
Order from a reputable company which is not based in a European country as getting any legal involvement is costly and difficult to accomplish in the event you have lost money. Research prior to ordering anything, direct contact via phone is not achievable, emails go unanswered and the online submittal is basically a simple way of avoidance.
Titan X.'s review of Bikeinn earned a Very Helpful vote
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