I am so disgusted by this company. At first I was so excited to have a place to sell all of my brand new (mostly designer) clothing. I sent three full bags of items in perfect condition and I marked that I wanted the items back they did not accept. About a month later I received an email saying more than half of the items were not accepted and that I would not be getting them back. I had dresses that were $500 with tags brand new, never worn that I checked myself in the bag and they said they were stained. I called and emailed to explain that I want those items back and it was not true. All I was told in return was that they are gone and the customer service rep decided not to resond to my next email asking for a supervisors information. This has to be one of the worst companies I know of. As a business owner I imagine this company wont last, customer service is always number one for any successful company.