Order 4 items. Got confirmation of my order then an email that the items have shipped. Then the items where never picked up from the carrier. Then when I called I received 4 back dated emails the items are on hold. Then I am told the items have been shipped. Then after a 5 minute wait I am told it looks like the items are lost. Then no suggestion to re ship the items. But I am told my credit card has not been charged. But it has and not when the items shipped but on the date of the order. Then I get I will give you a credit. Still waiting for the credit.