Are you ordering a large, heavy item like a vanity? They will drop it off at your home without any notice, or delivery arrangements. You are expected to move it into your home yourself, which would be possible if you knew it was coming and got extra help. This lack of a phone call from Home Depot to arrange delivery will now cost me $600 to have movers pick it up and deliver it to my 5th floor condo. The store manager was kind enough to give me a $200 credit, not knowing that my cost will be $600. I would not recommend purchasing anything heavy, online from Home Depot.