Taz M.

I bought a pair of boots from them back in February, as i was curious and a bit tempted by their £10 boots sale. I had to make an account to order them (not unusual, so OK), and they arrived in a timely fashion. Unfortunately they didn't fit and i had to send them back. No problems there, got a full refund- all good.

HOWEVER, today i noticed a payment to them on my paypal for £35 and was confused. As it turns out they automatically signed me up to some nonsense VIP programme that charges £35 a month! Underhanded, and appalling tactics from the company, and now I have to ring them up to cancel it because you can't even do it online.

So much money wasted on absolutely nothing as I've never even looked at the site since ordering and returning those boots, and no email notifications to speak of letting me know I'm being charged such a HUGE fee!

I'll be warning everyone I know to stay the hell away from them from now on, and Rest assured they will be getting an angry phone call from me in the morning (assuming there is anyone even there to answer it). SCAM COMPANY!

EDIT: after calling the company they have refunded my Paypal account the money they stole, so I advise all other victims to call them up and be polite but FIRM with them, and DO NOT accept the store credit that they will offer. I said no to that and then after the lady had another word with her supervisor, she said they will refund me in full. They have also closed my account completely so I never have to deal with them again. Result!