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taylor k.

Contributor Level

Total Points
81

1 Review by taylor

  • Grubhub

2/16/15

Came across their site on my phone whole trying to order some take out for my boyfriend and I. Type in my city and state and get an option for Chinese that's only 4 miles away. Accept, place the order pay online with my card. Only to find that this place we ordered from is in CO! I'm in MN! Why would this even show up as an option? I clearly entered my city and state. I've now been on hold for over 20 minutes unable to get through to anyone in their customer service to cancel this before I get charged for something I obviously can't pick up. I tried to call the restraunt to rectify it there but I've tried twice and no one that picks up the phone speaks English or even answers to "hello". What a sham. Thanks to a lack of information I will probably be out $30.

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