Taylor B.

Awful support. My package took over 3 weeks to be delivered to me. I ordered the package with a guaranteed delivery date of no later than 12/26. I ordered the package for a trip I was leaving for on the 30th of December. My package wasn't delivered until 1/3. When I reached out to customer service, I received a generic response back, after being ignored over and over and over again. I will NEVER order from here again. I am currently in the process of returning my package and getting a FULL refund. I will tell all of my friends to stay away from this company! NEVER AGAIN will I order from here. Tobi used to be a reputable company and that has completely changed. I was a good customer, but now I have the same feeling as if I was scammed. They don't treat customers well and do not compensate customers when the issue is on your end.