- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I am extremely disappointed by the customer service of Agoda. They have taken $2500 without my authorisation, and have sent email confirmation that I have not been charged. I have spent 5 hours on the phone. Im starting to think that the use the preauthorisation to invest to make profit. They are incompetent thieves! With terrible service. Five different answers from five staff! No manager call back and day 3 of unauthorised taking of my funds. There is a reason that Booking.com allow direct payment at hotels! Im posting this just so I can get them to respond to my calls and emails and return the funds that they cant explain why or how were taken.
Read more http://www.expatkings.com/agoda-review/#comment-1703
Tatjana K.'s review of Agoda earned a Very Helpful vote
Tatjana hasn’t received any thanks yous.
Tatjana doesn’t have any fans yet.
Tatjana isn’t following anybody yet.
Empty.
Never book with agoda again! I did two bookings with agoda, the first one had additional cost for...
