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I placed on order in APRIL, IT IS JULY AND I HAVE NOT RECEIVED MY ORDER! Customer service is useless and they are rude! If you are planning on purchasing anything make sure you plan 3-5 MONTHS IN ADVANCE! BTW THE REASON WHH YOU SEE GOOD REVIEWS IS BECAUSE THEY LITERALLY PAY YOU FOR THEM! IF YOU ADD PICTURES THEY PAY YOU MORE MONEY!
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Hi,
We sincerely apologize for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
The current situation has really caught a lot of businesses off-guard and is exceedingly difficult to avoid being affected by. We sincerely apologize if the added precautions we and our partner courier are taking, against COVID-19, has affected your order. We understand that this can't be an excuse and don't worry as our Team is taking steps which will enable us to ship and deliver orders more quickly in the future.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our current Processing and Delivery Time frames, please refer to the link below:
https://www.patpat.com/delivery