Tatiana D.’s Reviews of Frenchie Shop & more

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“This a first time I leave a bad review”

9/19/20

This a first time I leave a bad review, I always try to work with the companies first as I know how a bad review can hurt a business
I bought the shark bad, "L" size. I looked on their size chart to find the best fit for my dogs.
Unfortunately their size chart is not accurate and the "L" size I asked is actually with the "M" size measures
It is being over a month that I am communicating with their customer service and when I confirmed that I want I return or a refund (I was ok with a refund of 40% of the product just to close this nightmare) they just stop to answer me.
Please be careful before to buy from them!
HORRIBLE CUSTOMER SERVICE!
NOT A SERIOUS COMPANY!