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    Frenchie.shop

Corporate Values

Overview

Frenchie.shop has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
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Negative
1
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How would you rate Frenchie.shop?
Top Critical Review

“This a first time I leave a bad review”

Tatiana D.
9/19/20

This a first time I leave a bad review, I always try to work with the companies first as I know how a bad review can hurt a business I bought the shark bad, "L" size. I looked on their size chart to find the best fit for my dogs. Unfortunately their size chart is not accurate and the "L" size I asked is actually with the "M" size measures It is being over a month that I am communicating with their customer service and when I confirmed that I want I return or a refund (I was ok with a refund of 40% of the product just to close this nightmare) they just stop to answer me. Please be careful before to buy from them! HORRIBLE CUSTOMER SERVICE! NOT A SERIOUS COMPANY!

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Reviews (1)

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tatianad69
1 review
0 helpful votes
September 19th, 2020

This a first time I leave a bad review, I always try to work with the companies first as I know how a bad review can hurt a business
I bought the shark bad, "L" size. I looked on their size chart to find the best fit for my dogs.
Unfortunately their size chart is not accurate and the "L" size I asked is actually with the "M" size measures
It is being over a month that I am communicating with their customer service and when I confirmed that I want I return or a refund (I was ok with a refund of 40% of the product just to close this nightmare) they just stop to answer me.
Please be careful before to buy from them!
HORRIBLE CUSTOMER SERVICE!
NOT A SERIOUS COMPANY!

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