Tatiana D.

The first time I ever ordered from them was during their recent "Black Friday" sale, when they had 30% off everything. I purchased two items with 30% off the full, regular price. I initiated a return request just two days after I received my order, but I was shocked to find out that those were final sale items, with only 30% off! Since it was my first time buying from them, I did not know I had to watch for final sale indication at checkout! It did not say so anywhere on the product page, something I was used to with other retailers, so they got me. I feel deceived and disgusted by the way they make business. On top of that, the bag came with a scratch. And nowhere, not even the receipt said it was a final sale! I am wondering how did only 30% off qualify for a final sale at all? Funny thing is, now they have even greater sale on what I bought (60%), Well, I will never buy from them again due to their lack of transparency about final sale items, forcing unaware consumers to keep items they do not want and I am making sure all my friends know about my disappointing experience.