The support team is amazing, they reply to you in a few hours to confirm everything. However Ive had so many problems with the shipment to begin with. For example I did not receive an email of confirmation when I purchased my item. Later one the shipment got lost it they had to remake it and reship it. And to this day Ive still not received my shipment. Its been 4 months the shipment was suppose to arrive 2 months ago