By far...the worst customer service I've ever experienced!! Just got off the phone with the "Manager" named Kiki.. if that's the manager of yandy?! Then I will never order from this site again not tell my friends to as well.. Managers don't talk condescending to a paying customer. I loved yandy for costumes for years. But I can go by the same costume of Amazon or 3wishes for that. I asked a question and she kept making it seemed like I was dumb or asking it. Also kept stating something else that I NEVER EVEN ASKED! When I tried to correct her she cut me off over and over very disrespectful. I know my review won't really matter because they are probably a busy company but, I personally will never order from a site that does not want to answer your question!!