I have had the same experience as everyone else. I order escort / place cards on May 6th, for my wedding & I still have not received anything. I call every day during custmer service hours, with no answer. I leave a message every other day with no return of phone calls. I have sent them messages through their site and e-mails from my address with no response. Too bad I don't have a facebook page... Due to looking at other posts though, I have filed a complaint with the BBB and I have disputed the charge on my credit card. My charge went through Paypal and although it is past their dispute window, they have told me they are already in dispute with this company overall. DO NOT ORDER FROM THEM!