Tara R.

With a household of six of us, I have purchased MANY pairs of Crocs over the years. I have had countless pairs break, and because they only warranty them for 90 days I have had no recourse but to buy new ones. This last time, the button that holds the strap onto the shoe cracked and broke. It would take pennies for the company to send me a new button so I could fix them. They refused. I know these are trendy now, but they just break way too much for how much they cost and I will know longer be buying them.

I placed an order for a custom cover for an outdoor fan. First, BEFORE I placed the order, I contacted them to inquire how I should place the order. They told me to place the order for the CustomCover0047 product and send them pictures with measurements, which I did. The cover that they made and sent back was NOTHING like what I asked for. It's huge, not even close to being the correct shape, and the strings they put into it to tighten it cannot be used because the fabric is so thick. I have tried contacting their customer support numerous times through email, chat, and via phone, but I cannot get anyone to help me. I will be reporting them to the BBB and disputing the charge with my credit card company.

Some broken images. Products whose links don't work.