I ordered 8 bridesmaid dresses from JJsHouse. When they originally showed up I loved the color and they felt like decent quality for the price. After looking at them closer 2 of the dresses had oil stains on them, I emailed JJsHouse in which they refused to do anything about. I ended up having to pay to have brand new dresses dry cleaned. Fast forward to the wedding 6 of the 8 dresses broke before the ceremony. So we were running around safety pinning my bridesmaid dresses to make it down the isle... pay a little more and save yourself the headache of ordering from them. I also paid for expedited shipping (5-7 days) got them 20 days later and they also wouldn't refund the extra I paid for shipping.
Dear Tara O.,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. If it is our fault, please be assured that we will cover the loss with you, also all the items on our website are made to order, we will check carefully before sent it out, so normally it will not happen. We need 12 - 18 days to prepare the order and another 5 - 7 days to ship. We pointed it out when you place the order. However, we did not find the order 4998714626. Did you give us the correct order number? Please check the information and confirm with us.
You can reply here directly.
Thank you for your time. Hope to hear from you soon.