It was our son's first birthday and we had purchased a tank of helium for balloons. It was broken and would not work the morning of the party. The manager from the St. Cloud, MN store offered to DRIVE TO OUR HOUSE and deliver a new one. WOW! We were so grateful, as we live a half an hour away from the store and didn't have time to run in to get a new one. Thank you to that manager!