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I ordered flowers and a bamboo plant to be delivered in Delhi on 12th May 2019. The order status for # *******4165 was updated to Delivered incorrectly on website portal. The order was never delivered!
I contacted Chat 3 times. The reps are neither responsive nor willing to listen to the issue.
Winni has not contacted me back. I have not even been offered a refund or delayed delivery of goods I rightfully ordered.
For a company that makes big promises on their website, they have no value or respect for customer satisfaction
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Update: I received another email from WINNI on May 15th that the order was Delivered. Another LIE from the company.
Finally they have agreed to refund the $ in 15-20 days! In this day and age, they take about 3 weeks to refund $.
Forget about customer satisfaction
Tapsie I.'s review of Winni earned a Very Helpful vote
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Empty.
Very poor service. Your delivery boy was very rude. He demanded to come to his place for pickup....
