Thumbnail of user tanykap

Tanyka P.

Contributor Level

Total Points
83

1 Review by Tanyka

Wix
  • Wix

8/19/19

Your customer service is terrible.
You charged me for a full year of service I didn't want. Same day I requested to cancel and requested a refund. Since then I have been giving the run around.
I'm not sure how your still in business. If it means taking people's money for services they didn't use.
I have over 13 email messages and waited 3-4 days for a response only to be some ridiculous excuse.

If you charge someone's credit card and the same day a request to have the charges refunded was made, it should only take 7 business days to have the credit card refunded.

As a business owner myself I am fully aware of "merchant to bank" relationships.

My credit card was charged on June 29th, 2019.
This company is terrible.

Can someone tell me how I get my money back at this point?
Unbelievable DO NOT USE WIX FOR YOU BUSINESS USE GO DADDY!

Tanyka Has Earned 3 Votes

Tanyka P.'s review of Wix earned 3 Very Helpful votes

Tanyka hasn’t received any thanks yous.

Tanyka doesn’t have any fans yet.

Tanyka isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user claudia.charme.m
Katt g. reviewed Wix
5/13/24

I generally use Wix because it was the first page I learned to use to make my website for free...

Thumbnail of user aubreyb255
Aubrey B. reviewed Wix
5/10/24

Please do not be swayed by the low entry price. This is the WORST website creation service...