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Tanya S.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since August 2015

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1 Review by Tanya

I was charged far more that I had been led to believe: the hotel price is in big bold red type (plus fees and taxes, to be expected), however they don't make it obvious that ALL FUNDS ARE IN US DOLLARS. I thought my total was $250, but I was charged $338.
Why would a Canadian, using a Canadian credit card, booking a Canadian hotel, ever think they would be paying in USD??!
That big bold red price was all by itself - no asterisk. At the bottom in fine print was a double asterisk saying all funds in USD. But the function of the asterisk is to be BESIDE THE PRICE so that you know to look for more information.
I called their customer service number and got blahblahblah and no solution. I have the physical address for the company. PITA. I'll share it here:
Customer Reparations
5400 L.B.J. Freeway
Suite 500
Dallas TX 75240

Tanya Has Earned 3 Votes

Tanya S.'s review of HotelDiscounts earned 3 Very Helpful votes

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