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The customer service is a TERRIBLE. They have minimal information to answer your questions with, and every time you call back the story is different. NOT pleased at all, and will not be using their site again.
I placed an order, only to find three hours later that it had been cancelled by them. The email claimed that I had been contacted and given five days to respond, but since I had not, they had gone ahead and cancelled the order
Tanya M.'s review of Forever21 earned a Very Helpful vote
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