I needed to buy a textbook. I used Ables for the first time. On their website they do not say they only sell used books. I purchase a specific book they gave me an estimated date of 5 days from my purchase. It didn't arrive until 14 days after my purchase. Then I opened it up it's the wrong book. Not only is it the wrong book but Pages torn from it the book isn't even sellable. Trying to get this resolved is impossible. The only way to contact them is through email. They keep emailing me telling me they have a 30 day guarantee of return books and I keep emailing them back that I am not paying for shipping when you ship the wrong book. Don't ever ever ever buy from these people!