Tanya D.

We purchased the subscription in order to watch football. We had a terrible time navigating the site and then no games were available for us to watch and wouldn't be available for weeks still. In order to watch the games we would have had make another purchase which defeated the purchase of getting this one. I requested the subscription be canceled on the same day we made the purchase. Instead of our account being canceled our banking account was charged. The request was made obviously within the 7 days that is required and instead I got kept getting emails about how to trouble shoot and someone asking me why I wanted to cancel when that had already been expressed several times. I have now disputed the charge. This site might be what some are looking for but all of the reviews saying what great customer service they must be bogus reviews. The service we received was horrible and our request wasn't processed.