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Tansi O.

Contributor Level

Total Points
81

1 Review by Tansi

  • Milanoo

7/18/18

This is a very horrible and dishonest company. They are cheats and liars. I ordered the same size of two pairs of shoes and the company stuffed both pairs in one box and sent me the wrong size. After weeks of battling with them, they told me to send the wrong pair of shoes back so they could send the right size and that they would refund me the full cost of shipping which cost me $58.30. After I shipped the shoes back and emailed them the shipping receipt, they said it was the cost of shipping was too expensive to refund. After some weeks, they offered me a $20 coupon to compensate for the shipping cost which I declined. About 3months later now, I have still not gotten my shoes. They also cheat on their custom duty by labeling goods worth hundreds of dollars as $10 or $11 so they dont have to pay high custom fees. I have tried to report them to the US customs and other higher authorities. If anyone knows where to report this case to, please report them so they dont keep scamming people.

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