Tan N.

Shipito stole my smart watch and replaced it with a Santa figurine box, so that I can not recognize it from the photos they sent me (i. E. deceive me that it is the smart watch box in the Christmas wrapping). I only realized the situation when the goods were delivered. By that time, they refused all responsibility. I thank them for this expensive Christmas lesson and moving on. I hope no one will ever be cheated by this company like I was, so I am leaving this review everywhere possible to raise the awareness.
Edit: 30/1/2020 After my original review, shipito rep contacted me, reviewed the case, and said that it could be that Amazon sent a wrong item. I made a claim with Amazon and was immediately refunded under "damaged item". However, I am not sure if Amazon sent a wrong item or they just do a refund automatically (historically when I claimed they just refunded me, so 5* for Amazon). Overall, I wish the shipito's person who originally handled my claim did a better job at explaining things, so that I did not have to post negative feedbacks. I am upgrading my review score from bad (1) to neutral (3) to reflect this development.