Tanisha M.

This is the worst booking agency I have ever used and will never use again. I called in less than 2 minutes after I booked a flight and requested a flight change because my layover was 9hrs. I was told I could not change my ticket without paying another $380... for a ticket I just paid $233 for. So, I call back again a day or so later to see if that was the case. I was offered to have my ticket changed at that time. But then he says that it has been over 24hrs so there was nothing that can be done. So, how in the hell when I called 2 minutes after I booked was told to pay another $380 by one rep, then told by another rep he could have changed it no problem within that 24hr period. You people need to get on the same page.