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UPDATE: I want to thank customer support from Scribd in this website. They seem to respond faster, and they finally do work on your problems. I got refunded without delay. Thank you!
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I have requested for a refund for an unused account service for the month of March. I have sent three tickets, one from my e-mail and two from their website, and still no response. It seems like they don't truly care about their customers, which is really sad! My username is tsalgado_12.
And I really hope, based on previous reviews on this page, that my subscription is truly cancelled. It will be a true headache if it starts getting money out of my account after having my membership cancelled.
Tania S.'s review of Scribd earned a Very Helpful vote
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Hi Tania. We're sorry for the delay in response to your tickets and thank you for providing your username. We were able to locate your tickets and have responded. Thank you for your patience. -Donni, Scribd Customer Support