Tania B.

I am actually pretty surprised at the number of negative reviews of the site... I use ideeli quite religiously, and have had some issuesbut nothing that wasn't easily resolved after a quick online chat with one of the customer representatives. Of course I can't speak for anyone else, but the service provided by the website in my experience has been above and beyond. I love that you only pay once for shipping no matter how many times you check out during the day. And that you can edit your purchase upto an hour and half after making it. The time frame for returns could be slightly more lenient, but it shouldn't be a problem, as long as you can make a decision whether you want it within the first few days of having it. I have not had issues with not being refunded my money when I have made returns, and they always send confirmation emails to notify that they've received the shipment. Moreover since its a ups label, you can track the package until it arrives at the ideeli warehouse. As to ideeli running out of stock, this has happened to me once or twice, but I've never been charged for any item they could not ship to me, and have always received a 25 dollar store credit, which I find makes up for the inconvenience. All in all, I recommend ideeli to all my friends--its a great, simple way to find bargain pieces that are unique.