The people were nice and helpful, but that just differs from place to place. The price is what gets me... I did buy one get one free for my frames, so spent 49 for two frames on top of 330 dollars for my overall prescription! There's nothing special on my prescription, it's just a single vision prescription. And it would have been 600 dollars if we weren't military and got a couple different discounts. So for two pairs of the cheapest frames they have and a super simple prescription I paid almost 400 dollars. Not worth it, in my opinion.