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My son bought supposed floor tickets for the Chainsmokers concert. They were sent digitally to his phone. When he got to the concert, the tickets would not work. After 45 min. Of trying, he had to just go ahead and purchase another ticket there at the venue. Tried emailing and calling; no response. Hopefully he will be protected through our credit card as we have filed a claim.
Tammy M.'s review of SeatGeek earned a Very Helpful vote
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In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Hi Tammy, thanks for writing in about this! We're truly sorry our son ran into some issues with those Chainsmokers tickets, and we're working diligently to make sure all users affected by the mishap that occurred with the seller who provided the tickets are taken care of. That being said, we want to make sure your request is resolved without you having to issue a chargeback. If you could send us a private message with your Order ID so we can make sure to look into this, we'll be sure it gets addressed right away for you! We look forward to hearing from you.