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I called in about 2 phones needing to be replaced over six months ago. I honestly didn't have the money to replace them at the time. It was never explained to me that there was a time limit. So now it's too late to get them replaced. I consider this negligence to the consumer. That is why I'm giving them a 1 star rating.
Tip for consumers:
Ask when you have to actual get the claim filed.
Products used:
2 phones lower end
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