I only gave this site 1 star because I had to put something. The customer service is non-existent. The representatives scream at you and talk over you at all times, so you cannot even get a word in. Firstly they are the hardest to get through to via telephone. Bought a ticket and because of Covid had to cancel. I was told that it was non-refundable because of the airline but when I called the airline, it was not so. Also there were additional charges on my credit card 2 separate charges not including the ticket charge that couldnt be explained. I ended up having to dispute the charge with my bank. It was so traumatic dealing with this company. Please stay away. TO MUCH DRAMA!